We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for making my jujuhats
Perfect as described thank you
All as in the picture the goods arrived in about a month and a half. The smell does not really think that it will fade with time
For a very long time I waited for the parcel, I thought it would not come, I opened a dispute and suddenly she came. In the photo, the product looks better than in reality.
Honestly, I thought that weaving would be larger! But these are my guesses) all as in the photo of the store!
Korriki really liked. Thank you.
Pot holder really beautiful and in line according to the store ‘s description. The size fits for warm plates and the table is really nicer. I recommend it for its price its quality and its design. Happy to make the wood table more beautiful.
Very nice. Completely recommended. And the shipment was enough given the events that China is suffering
Thank you, the order is received. Very high quality and beautiful thing, necessary in the house. Thank you, order received. The staff were very friendly and helpful.
The product fully corresponds to the description!!! The store quickly sent the order! Seller recommend!!!
Very satisfied with this order. Big. as I like. 30 cm. Seller
Exactly as it is in the photo but am not excited because the store doesn't reply my messages and it took three whole months before I finally got it at last
great, good quality
Perfect communication with store, he was very kindly and help me. Product is very beautiful and delivery was ok. Thank you
Very nice 2 black spots above but handsome in l set. It makes its effect on my table.
10cm size. Long delivery, shame not here in tile for Christmas dinner like I wanted. but at least I have them for next year now
Cool! Dostavkk сдэком. All as the picture. Do not fray
Very cute термоковрик! Good quality and the fast delivery. I happy shopping
I ordered as a stand for cosmetics on a dressing table. Excellent quality and appearance, dense beautiful napkin.)
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!